Frequently Asked Questions

WheelPrice charges a 7% commission when your item sells. There are no listing fees — you only pay if your item sells.

On desktop, click your profile photo -> Create Listing. On the mobile app, click the sale tag icon on the bottom navigation bar.

Use clean, high-res photos. Include pictures of the wheels on and off the car if possible. Highlight any damage and be honest—transparency helps you sell faster and builds trust.

You need at least 4 photos to publish a listing. More photos lead to faster sales and reduce repetitive questions from buyers.

Go to Your Listings in the drop down menu. Find your listing and click Edit Listing. Navigate to the Pricing section of the listing and edit the new price. Click save pricing at the bottom.

Stripe handles all payment processing and seller payouts on WheelPrice. You need to connect your bank account through Stripe before publishing a listing to ensure you can receive payments when your wheels sell. This is a one-time setup that securely links your banking information for future transactions.

To close a listing, click your profile photo in the top right, go to My Listings, and then select 'Mark as Sold' for the listing you want to close.

If you start a listing but don't complete it, it'll be saved as a draft. You can return to it anytime by going to Your Listings → Drafts, then click Edit Listing to pick up where you left off.

Not at this time. WheelPrice only supports listings for wheels, or wheels with tires mounted. Standalone tires are not permitted on the platform.

For buyers: WheelPrice gives you peace of mind when making high-value purchases and makes it easy to find rare, OEM, and enthusiast-spec wheels in one place. Every listing is curated for quality, with clear specs and detailed photos — no more guessing like on Facebook Marketplace and other sites not built for car people. Your purchase is protected, and you'll always know exactly what you're getting. For sellers: List your wheels in minutes, reach a community of serious buyers, and benefit from our no-reserve auction model that drives real demand. We handle the payments and shipping labels so you can focus on the sale — and get paid fast. Learn more about our process at How it Works.

The 'Make an Offer' button starts a direct conversation thread between you and the seller where you can ask questions, negotiate, or request more photos.

Yes. The 'Make an Offer' button starts a direct conversation thread between you and the seller where you can ask questions, negotiate, or request more photos.

During checkout, you'll be able to choose from different delivery options including standard shipping and expedited options. You can also select between different carriers (USPS, UPS, FedEx) based on your location and preference.

Once your order ships, you'll receive tracking information via email and push notification. You can also track your package directly from your purchase inbox where real-time tracking updates will be displayed.

As soon as the seller marks your item as shipped, you'll get an email and a push notification (if you have the app). If tracking info is available, it'll be included in the update so you can follow your delivery in real time.

After your wheels arrive, go to your purchase inbox, find the transaction, and click "Mark as Received." This confirms delivery and triggers the seller's payout. Make sure to inspect the wheels first and report any issues before marking as received.

You can search by wheel brand, model, specs (like 5x120), seller name, or keywords from the description using the search bar at the top.

You must be logged into your WheelPrice account. Then tap the star icon on any listing to add it to your favorites so you can easily revisit it later.

On a listing page, scroll to the bottom and click on the seller's username. This will show you other active and past listings from the same seller.

You must be logged into your WheelPrice account. On any listing, scroll down to the comments section. Write your comment and post it. Use @ to tag a user if you want them to be notified.

Use the @ symbol followed by their username (e.g., @username) to tag them in a comment. They'll get a notification.

The WheelPrice Index tracks market trends across popular wheels to show historical pricing and value shifts over time. It's a benchmark for enthusiasts and resellers. Note: The index is currently in beta. If you'd like to contribute data, email info@wheelprice.com or DM us on Instagram @wheelprice.

No. Communicating off-platform is strictly prohibited and may result in removal from WheelPrice. Staying on-platform protects both parties, enables buyer protection, and ensures safe, documented transactions for everyone.

To place a bid, you'll need to be signed in and have a credit card linked to your account. Bids can be placed from the website or your phone. If a bid is placed in the final 2 minutes, the auction will extend by an additional 2 minutes. This can happen as many times as needed to keep things fair. You'll get a notification if you're outbid, so you can stay in the loop. A temporary hold is placed on your card to confirm your bid. If you win, your card is charged automatically.

Auctions are currently submission-based. If you have a set you'd like to list, email info@wheelprice.com or DM us on Instagram @wheelprice with the details. We'll review your submission and get back to you if it's approved.

Auction durations vary but they typically are 7-14 days. We frequently collaborate with creators and brands, so check back often for exclusive timelines and events. Right now, all auctions are by submission only — email us at info@wheelprice.com or DM us @wheelprice if you have a set you'd like to submit.

A reserve price is the minimum amount a seller is willing to accept. At this time WheelPrice is only conducting No Reserve auctions.

Clicking a user's profile lets you view their active listings, past reviews, and overall reputation — helping you buy or sell with more confidence.

If the reserve isn't met, the item remains unsold. You may choose to relist it or convert it to a fixed-price listing. At this time WheelPrice is only conducting No Reserve auctions.

Not at this time, but PayPal support is in our product roadmap for future updates.

Yes — your data is protected. All payments are processed through Stripe, a trusted global payment platform. Your bank information is only used to send payouts and is encrypted and securely handled by Stripe, not stored by WheelPrice. We take privacy and security seriously at every step.

WheelPrice accepts all major credit cards including Visa, Mastercard, American Express, and Discover.

After delivery is confirmed or marked complete by the buyer, payouts are initiated immediately. It takes 1-3 business days for funds to arrive to your bank account.

To receive payouts, you need to connect and verify your bank account through Stripe. Go to your Account Settings and click "Connect with Stripe" to start the verification process. You'll need to provide basic business information and banking details.

Log in and go to your Account to manage your connected bank details and payout settings.

When someone purchases your wheels, you'll receive multiple notifications: an email confirmation, a push notification if you have the mobile app, and a message in your seller inbox. The order details will show up immediately in your sales dashboard.

Yes, WheelPrice is available globally. However, seller payouts are processed through Stripe, and you must be in a Stripe-supported country with a local bank account. If your country is not supported by Stripe, you may not be able to receive payments at this time. If your bank is not supported, please email us at info@wheelprice.com

If a wheel arrives and you believe it doesn't match the listing, you can file a dispute within 3 days of delivery. Go to the message thread tied to the transaction and click 'Dispute'. WheelPrice will step in to mediate a resolution. Learn more about WheelPrice Purchase protection here: https://www.wheelprice.com/protection

Buyers pay a 3% fee, which covers purchase protection and payment processing. This protects against misrepresented, damaged, or undelivered items when purchased through WheelPrice. Learn more about WheelPrice Purchase protection here: https://www.wheelprice.com/protection

WheelPrice provides discounted shipping labels, paid by the buyer. Once the buyer completes the purchase and selects shipping, you'll get a label via email and in the transaction message thread in your inbox. Just print the label, attach it to the box, and drop it off with the carrier listed on the label (FedEx, UPS, USPS, or DHL). Your shipping label will include all the necessary information: sender and recipient addresses, shipping service type (like USPS Ground Advantage), ship date, package weight, tracking number with barcode, and carrier-specific routing codes. The label is professionally formatted and ready to print - simply attach it securely to your package and drop it off at the designated carrier location.

Ship each wheel in its own box—you'll need four boxes total. Shipping two wheels in one box isn't supported right now. As a general example: if your wheel is around 18"x10" (without a tire), a 20"x20"x12" box should give enough room for padding. You can find boxes like this at Home Depot or Lowe's. Most wheels without tires weigh about 18–25 lbs, so factor that in when entering shipping details.

You can get a shipping estimate by entering the destination ZIP code on any listing page. The estimate will show different shipping speeds and costs based on the package dimensions and weight specified by the seller. This helps you budget for total costs before making a purchase.

Once you receive the shipping label via email or in your seller inbox, simply download and print it on standard 8.5" x 11" paper. Make sure your printer is set to actual size (not "fit to page") to ensure the barcode scans properly. Cut along the dotted lines and securely tape the label to your package.

Use this guide: https://howtoshipwheels.com/

After you've dropped off the wheels, head to your inbox, open the sale thread, and mark the item as Shipped. Once the buyer confirms they've received the wheels, your payout is automatically triggered and sent to your linked bank account.

No. You can offer local pickup only, shipping only, or both.

Always meet in public places during daylight hours. Police station parking lots are highly recommended. Be sure to transact through the app—this keeps a record and helps protect you from scams or theft.

My Purchases shows conversations related to listings you've bought or inquired about. My Sales includes messages tied to wheels you've listed or sold. It's a quick way to manage all your transactions in one place.

Once a transaction is successfully completed, you'll have the option to leave a review for the buyer or seller. Head to your inbox, open the completed transaction, and you'll see the prompt to rate your experience. Your feedback helps keep the community trustworthy and transparent.

Clicking a user's profile shows their listings, reviews, and reputation.

We're sorry to see you go. To delete your account, head to Account Settings → Delete Account. You'll be asked to confirm by entering your password. Please note: this action is permanent and cannot be undone.

Yes, you can upload photos, edit listings, respond to offers, and manage orders from the app.

Yes, we have both iOS and Android apps available on the respective app stores. They are the best way to get real-time notifications on new inventory, offers, and messages.

The WheelPrice Fitment Assistant is an AI powered tool that helps you find the perfect wheel and tire specs, tailored to your ideal setup. Whether you're looking for a track setup, stance setup, daily driver fitment, off-roading configuration, or any other application, the assistant will provide you with a recommendation.

On desktop or mobile, a floating bubble in the bottom right corner will appear. You simply click the WheelPrice logo and a chat bubble will appear. You can ask any fitment related questions here.

Our AI assistant understands car culture. The more specific details you can provide, the better recommendations you will receive. You can mention your car's chassis code or year, make, and model. Some cars have trim lines that impact fitment (for instance, a Porsche 997 C4S is slightly sider than a Porsche 997 C2S) so be sure to be specific. Below are some examples of what you can ask: What is the bolt pattern on my F80 M3? What specs would you recommend for an aggressive street setup for my F80 M3? What tire size should I run on a 19x10.5 for my F80 M3? What ET (offset) should I run on my F80 M3 to get a flush look? What is the center bore on my F80 M3? What wheels will fit on my F80 M3? What size adapter would I need to get +20 on a 19x9.5 +30? How much do 18" BBS typically cost? The WheelPrice Fitment Assistant is continuously learning new chassis, models and fitment combinations.

The feedback feature enables users to rate the quality of the responses using a thumbs up for positive feedback and a thumbs down for negative feedback. You also have the option to provide written comments, offering more context or specific insights to help us improve future recommendations.

We are continually enhancing our AI platform with new features. Currently, photo uploads and the generation of custom images are not yet supported. Additionally, for less popular chassis with limited data, recommendations may occasionally be inconsistent.

Currently, preferences are session-based. You'll need to re-enter your details for each new session.

Yes, all interactions are encrypted, and we do not store personal data without your consent.

If you need to report a seller, email us directly at info@wheelprice.com with the listing details and concern.

We'd love to hear from you. For partnerships, advertising, sponsorships, or other collaborations, reach out to us directly at info@wheelprice.com.

Absolutely! We love feedback. Email us at info@wheelprice.com with your idea and our product team will review it.

Follow us on Instagram, Facebook, and Twitter by searching for @WheelPrice. We post fresh listings, auctions, and community highlights daily.